Effective Date: May 10, 2026
AccuraTrials LLC ("we," "us," or "our") operates the AccuraTrials electronic data capture platform at accuratrials.com and app.accuratrials.com. This Privacy Policy describes how we collect, use, store, and protect information from visitors to our marketing website and users of our clinical trial platform.
When you visit accuratrials.com or submit a demo request form, we may collect:
When your organization uses the AccuraTrials EDC platform, we process:
Clinical trial data (including subject data, CRF entries, queries, and electronic signatures) is entered and managed by your organization. We act as a data processor on behalf of your organization (the data controller). We do not access clinical data except as necessary to operate and maintain the platform.
We use collected information to:
We do not sell your personal information. We do not use clinical trial data for advertising or marketing purposes.
We implement industry-standard security measures including:
Website inquiry data is retained for up to 24 months after your last interaction. Clinical trial data is retained according to your organization's configured retention policies and applicable regulatory requirements (typically 15+ years for FDA-regulated studies). Audit trail records are retained permanently and cannot be deleted.
We do not share your data with third parties except:
For organizations subject to HIPAA, AccuraTrials supports Protected Health Information (PHI) handling through field-level PHI designation, role-scoped access controls, and comprehensive access audit trails. Business Associate Agreements (BAAs) are available upon request.
For users in the European Economic Area, you have the right to:
To exercise these rights, contact us at jgui@accuratrials.com. Note that clinical trial audit trail data cannot be deleted due to regulatory requirements (21 CFR Part 11, ICH E6 GCP).
Our marketing website uses essential cookies for session management. We do not use third-party advertising trackers. The platform application uses authentication cookies and session tokens necessary for secure operation.
The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. Clinical trial subject data involving minors is entered by authorized clinical staff, not by minors themselves.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify platform users of material changes via email or in-app notification.
For privacy-related questions or to exercise your data rights, contact:
AccuraTrials LLC
Madison, Wisconsin, United States
jgui@accuratrials.com